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Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive...
Developer: Leigh Business Enterprises Ltd.
Free to try; $900 to buy | Windows 95/98/ME/NT/2000/XP
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The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.
Developer: Magnoware Systems
Free to try; $349.99 to buy | Windows 98/ME/NT/2000/XP
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Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/co...
Developer: Kemma Software
Free to try; $995 to buy | Windows 2000/XP
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For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps al...
Developer: kosmos BOS
Free to try; $99 to buy | Windows 98/ME/NT/2000/XP
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Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause.
Developer: NetPicker.net
Free to try; $35 to buy | Windows 95/98/ME/NT/2000/XP
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Automatic call center which allows to make a large number of supervised or not supervised outbound telemarketing calls; This program is specifically designed for: small businesses conducting surveys; church and community announce...
Developer: autodialer.org
Free to try; $53 to buy | Windows 95/98/ME/2000/XP
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For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to...
Developer: CyberNiche Software
Free to try; $149 to buy | Windows 95/98/ME/NT/2000/XP
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Terrasoft CRM is developed specially for mid-size business. It provides ultimate tools for sales, marketing and service. Besides, it provides functionality for time, project and documents management and can be integrated with fina...
Developer: Terrasoft
Free to try; $299 to buy | Windows 98/ME/NT/2000/XP
CRM software for mid-size business. 
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